Hi,
It was working the 2x USB-C/Thunderbolt port until 03/04/2021 and is not working anymore. I am connecting a USB HUB, I tested the USB HUB in another PC and Laptop, it’s working fine, does not work anymore in the Mini-PC ordered from PCSPECIALIST
The drivers and windows are updated.
Can you help me to fix this issue, please?
Here you the specs:
Case ASUS Ultra Small Form Factor Case Ryzen 3 4300U/HDD (PN50-BBR047MD)
Processor (CPU) AMD Ryzen™ 3 Quad Core Processor 4300U (2.7GHz, 3.7GHz Turbo)
Motherboard PN50 Ultra Small Form Factor (HDMI/USB-C/DP1.4, USB 3.1)
Memory (RAM) 64GB Corsair 2666MHz SODIMM DDR4 (2 x 32GB)
Graphics Card AMD® Radeon™ RX Vega 5 – 1,400 MHz
1st Storage Drive 2TB PCS 2.5" SSD, SATA 6 Gb (520MB/R, 470MB/W)
1st M.2 SSD Drive 2TB INTEL® 660p M.2 NVMe PCIe SSD (up to 1800MB/sR | 1800MB/sW)
Power Cable 1 x 1 Metre Cloverleaf UK Power Cable
Sound Card 2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options 2 x USB 3.1 PORTS (Type C) + 3 x USB 3.1 PORTS
Operating System Windows 10 Professional 64 Bit - inc. Single Licence
Operating System Language United Kingdom - English Language
Windows Recovery Media Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus NO ANTI-VIRUS SOFTWARE
Browser Google Chrome™
Warranty 3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery 2 - 3 DAY DELIVERY TO REPUBLIC OF IRELAND
Build Time Standard Build - Approximately 16 to 18 working days
Welcome Book PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
https://www.pcspecialist.ie/forums/attachments/1617790570652-png.24598/
https://www.pcspecialist.ie/forums/attachments/1617790612772-png.24599/
I have turned on this below and I turned it off, still not working
https://www.pcspecialist.ie/forums/attachments/1617793937753-png.24601/
https://www.pcspecialist.ie/forums/attachments/1617793968524-png.24602/
I have restarted the PC after turned off and still not working.
Thank you.