Sorry you are having issues, we can try to help best we can here. Can you Try using a different wall socket, I know you said you tried different usb cable but give it a go with a different wall socket and cable....only this time leave it plugged in a lot longer, say overnight. Sometimes when batteries are drained to the extreme it takes a lot lot longer to charge them up and hence why you may not see any lights coming on when charging at first.
If all else fails send email@example.com a message with your issues and steps taken to resolve the problem. Since it was a gift you may have to reach out to the gifted and ask for the order number so you can do a warranty claim, also provide the serial number of the device to further assist and expedite the process