Parlante anker soundcore sport xl

Help!!! Mi parlante no se puede encender , esta con batería pero a la dar al botón de encendido, este no funciona, alguien sabe porque no enciende si el parlante tiene batería?? Soy de Chile :chile: espero me pueda no ayudar, gracias

Help !!! My speaker cannot be turned on, it is on battery but when I press the power button, it does not work, does anyone know why it does not turn on if the speaker has a battery? I am from Chile :chile: I hope you can not help me, thank you

Is the power button “clean” -> may be it “sticks”.
And you can try a reset.

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@carlos.sepulvedt Have you tried charging the speaker with a new cable and wall adapter to ensure it has a full charge?

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