Newer Anker Bluetooth Soundbuds cant hold charge?

I’m not sure this is the correct forum. Please advise if not.

3-4 month old ear buds. Plug in LED red. In minutes LED blue. Unplug, press start arrow - no LED at all!?

Bad battery or am I missing something?

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Try using a different cable and leave it plugged in say overnight. And try again to use them, if all else fails then contact support@anker.com with your order number, serial number and inform them of whatever troubleshooting steps you have taken.

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Thanks fro the quick reply!

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Agree with Elmo.

It shouldn’t take minutes to charge, at least couple hours.

Your not using too powerful charger are you? As that can give a false positive.

USB cable that came with unit and plugged into USB port on laptop or USB adapter in 110 outlet.

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