Nebula Cosmos and Cosmos Max Issues & Resolutions

#41

Submit warranty claim

https://uk.seenebula.com/pages/exchange

#42

Write an email to the support.
The item is still under warranty so a customer friendly solution should be possible.
Good luck.

#43

Hi I purchased a Cosmos 1080 3 years ago through the crowdfunding campaign. I was very happy but the last month’s there seem to be multiple problems:

  1. The adapter plug seems to be quite sensitive as the beamer can suddenly turn off when someone mov s the carpet
  2. Sometimes the view turns dark and we only hear sound. After restarting it normally is fixed
  3. Lately after starting up the beamer turns quicky off and doesn’t restart. This is the biggest problem now. I have managed to fix it once by factory reset but it doesn’t last.

Any recognition and solutions to fix this? Thanks!

#44

Are there any fans for cooling inside?
If so you should clean these.
I am not familiar with that Nebula.
But regarding other types of beamers this helped.

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