Lag From SoundsBud Sports IE20

#1

I’ve some audio lag from my Soundbuds Sport IE20 very similar to bad BT connection but i have my smartphone on my hand.

I’m the only one with this problem?

#2

I occasionally get the interrupts. Where a song pauses and then resumes

#3

A possibility is to have your phone forget the Sport and then search for it again

1 Like
#4

Hi @Natale_Giuliano_NGM1 , what version kind of phone are you using (if Android, what version)?

#5

i’ve tried it with Xperia Z3Compact (aptX support) with Android 6, Xiaomi Mi5 (no aptX support) with Android 7, and Xiaomi Redmi Note 2 with Android 5.

And Anker have changed it one time but second one lagging too (little less from first one)

#6

@Isaac_Schloss @ndalby Thanks for your kind reply. @Natale_Giuliano_NGM1 Sorry to hear you’ve got the audio lag from IE20. This is a flaw in Bluetooth technology, and this lag occurs randomly. Bluetooth technology itself will lead to about half a half-second delay, sometimes maybe 1 second, the best version is with about 0.3 seconds lag.

This issue is easy to detect when Watching movies, because the video and sound are not synchronized, which is with a half-second delay.

If you still have any doubt, we recommend you contact us via support@anker.com directly for help.:slight_smile:

2 Likes
#7

Tanx for your answer @AnkerSupport i decetc lags while playing music… it seems like if i leave my smartphone at 10mt but i’ve it in my hand! So strange!

#8

I can’t seem to get the headphones to sync. I have the phone forget the device and then pair it. Still sounds like a broken record.

#9

i’ve changed device. i’ll put my headphone in charge and then test it again! :smiley: