How to change Soundcore Mini 2 Startup Volume?

I recently bought a Soundcore Mini 2 and have it paired with a Samsung Galaxy S7 Edge. Until recently the volume usually stayed somewhere in the middle upon pairing after turning it on (around 50%) but now whenever it connects to my phone the volume defaults to zero. I’ve tried turning it off at 50% volume and unpairing to no avail. Is there a way to revert this to its previous behavior (be at 50% volume on startup)?

Dear @quimchi

Thanks for contacting Anker! We are so sorry to hear you are having a problem with your SoundCore Mini 2 speaker.

Regarding the issue you mentioned, we would suggest you try following troubleshooting to see if any help:

  • Full charging your speaker
  • Reset the speaker by long press Play/Pause button
  • Clear that speaker from your Bluetooth’s memory,then test it again
  • Please check the volume of the speaker and your phone to make sure both at 50%volume or above
  • Try the speaker with another device

Hope it helps. If the issue persists. Please contact us at ""support@anker.com"" for further assistance.

Have a wonderful day!