Help with Anker Powercore 13,000

Hi. I plugged in my powercore 13000 with a 2 amp charger, but it only seems to go up one bar every 20 hours. Since this is my first charge, I was wondering if I could unplug it and plug in a different charger to see if that will fix the problem. If I do this, will it damage the battery? Thanks!

Nope! Won’t damage the battery. If the swap of chargers doesn’t work, try swapping the cable.

Are you sure? because i have heard that you have to fully charge a battery before you use it.

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That’s a myth. While it may have been true with older battery tech, it no longer is.

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No you won’t damage the battery.

Cables are the most common cause of problems, try different cable. If its no better than try different charger.

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Thanks for the fast reply! I am going to try to plug it in with a more reliable charger.

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Did it work?

Yes, I just unplugged it. All lights are off and when I turn it on there are 4 lights so I am assuming it is fully charged (Lost the manual). thanks

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Sweet! Yep, sounds like you were dealing with a faulty charger.