I don’t recall ever getting a automated reply on the first email i sent to support@eufylife.com. So, I sent another email and I got the same results… NO REPLY!!
I’ve downloaded and installed this app.
When trying to setup the eufy home security system, it says “this homebase needs to be upgraded” and the only option is Ok. It seems like it’s going to download and after 7 hours, no change. I’ve tried several time and the results are the same.
I reached out to eufy on their forum page and was told to try support@eufylife.com.
I tried sending emails to support@eufylife.com TWICE and have never received a response.
I Need SUPPORT on this product!