Eufy scale history gone

Does the EufyLife app save info to the cloud? I’ve had the scale for many months and suddenly my history is gone with only the last 2 entries showing and the rest of my family’s info gone completely. Help?

1 Like

Hi @circa63
Welcome to the community.
I have recently lost my history after replacing my mobile :man_facepalming:t2:
I don’t think EufyLife backs up, only if you sync it to Google Fit or Apple Health.

1 Like

I have the Eufy scale but luckily haven’t experienced my history being gone

1 Like

I also lost history in the EufyLife app with a new phone. The data is all in the Health app, however it would be easier to see trends in the EufyLife app.

Haven’t seen anything online or in the app on recovering the history to the app.

I’m seeing same problem.
Moved to a new iPhone 13, and none of my weight history appears when I’m logged in on the iPhone app.

Isn’t the whole idea of me giving you my data that I can access it?

1 Like

Hi again @MareLuce
I’ve replied to your new post :+1:t2:
I think syncing to Apple Health might be your best option here.