Hello I have an Eufy Robo vac 11 that just started having difficulty with a series of five beeps four times in a row when placing it on the charging station.
Interestingly enough this started right after I had removed and clean the brush before vacuuming that day.
Having said that I just posted a review on Amazon not a week or two prior to say how great and no problems I’ve had with this device. I feel like I jinxed myself.
It seems to me like a sensor needs to be reset, or the system needs a full shutdown and reboot. Other than the beating the device seems to function fine.
I have tried quite a few things, including cleaning the device thoroughly by removing the rollerball and brush.
I did try holding the power button for 20 seconds until it powered off.Placed it on the charging station the same thing happened again
I also tried the suggestion of plugging the AC adapter directly into the device. The device still beeps the same way.
My husband is thinking perhaps it is the battery in time to be replaced. It is over a year old.
Truly I absolutely love this device and feel that it is a fair price. However, I’m not the only one that has reported this issue. My senses is perhaps this is a known issue that occurs.
I would love to know if the beeping era code book is not aligned to what the real problem is, or if there is a simple tricks for cleaning or resetting the system. Because the rollers or working just fine. I just need to be able to charge it fully.
Hoping not to have to “suck up” the fact that the device is acting out and need to be replaced.