Got my 2c today works good but one camera won’t go into night mode. Every time I access it the spotlight comes on. The red nightvision lights don’t come one like my other one. Any help
Eufy 2c
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Hello! @Homestead Sincerely apologize for all inconvenience and confusion caused! Could you please check whether the ‘Auto Night Vision’ in the App is enabled?
-If no, please try enabling it to see whether it helps.
-If yes, please simply contact us via support@eufylife.com. Our engineer team will help to check your device as soon as possible.
Sincerely thank you for your valuable time!
Only night vision settings I can find is the auto night vision settings under the camera settings. I can’t find the screen you show. I believe this is home base 2 with the 2c cameras. Not sure if it is different from the other one. Thanks again!!