Thank you for contacting us and letting us know your issue.
We regret to hear that the jump starter cannot start 2007 Prius hybrid and so sorry for all the inconvenience caused to you.
Before we offer further assistance, could you please try the following troubleshooting to see if the problem can be solved?
1, If your car battery's voltage is higher than our jump starter's voltage, you're unable to jump start your car. Would you please turn on your car headlights(to low down your car battery's voltage) and try to jump start your car again after 30 seconds? Please fully charge your jump starter before you try it again.
2, Move the '-'cable from the car battery, then connect the black clamp to the '-' cable directly, and the red clamp still connected to"+"end. Turn on your car headlights, and press the reset button for seconds. Try to start your car again!
If the problem persists and your order is still within our 18-month warranty, please contact us via firstname.lastname@example.org and we will be more than happy to help you out as per our warranty policy.
Currently, we only have one jump starter mini as below, we are so sorry to say that other jump starters have been discontinued.
Thanks again for being an Anker family.