Did you respond in time to the email with your address? If so you may need to direct message @AnkerOfficial
Celebrate Father’s Day with Roav
Yeah I responded when I first got it.
Send ankerofficial a message then and they can look into it
Thanks I just did!
The only confirmation is when you fill out the form, it says it has been submitted. But then again Anker has my address on file so even if I missed it they still know where to send my stuff
Gotcha, then I submitted it all correctly. I’ve emailed them a few times dating back to last week and then chatted on this forum so we’ll see if/when they reply. Thanks for your help!
Congrats to all winners
So I’ve now sent 4 or 5 emails, a direct message, and commented on this forum all over the span of a week. How long does it normally take @AnkerOfficial to reply? This is getting ridiculous. I’d hate to have a serious issue with a product or something.
I’m still waiting too.
It took a while but I finally got ahold of someone through direct message. They just told me they sent shipping info to amazon.
I was notified on June 19th that I was one of the winners in the Father’s Day giveaway. I filled out the form with in 48 hours. It is now August 8 and I still haven’t received the item I won. In addition I emailed the marketing department using the email address in the winning notification, but haven’t received a response from them either. I have enjoyed my experience with Anker up until this point, but the lack of communication and not receiving a product that I supposedly won it starting to leave a bad tasty in my mouth. I am hopefully someone with Anker will read this message and reach out to me soon.
John
For those who still havnt received their prize, just k ow that it could be due to stock for the area where you live. Direct message @ankerofficial or @AnkerSupport
Your prize has shipped! Sorry for the late dispatched.
Hi @JLS1967, sorry for the inconvenience caused, please check your private message, we will follow up your prize delivery issue.
Your prize will arrive within 5 days. Sorry for the late delivery.
thanks for the update.