Amazon Reply @AnkerSupport
Hello,
I understand that you would like to know when calling, messaging and drop in feature available on Eufy Genie devices in UK.
Please be informed that, at this time Drop in and calling, messaging features are available on Eufy Genie devices only in US. The Echo Developers have rolled out this feature in US first, as it was a success they would soon make this feature available in UK too.
This feature is yet to arrive for UK, however, we don’t have any official information when this feature will be available, as this update will be released by the Echo developers.
It is certainly a feature that we are missing right now.
I want to help you with this and I’ll certainly share your feedback with our Alexa development team. I know they’ll want to hear about your experience. Your feedback helps us improve your experience with Alexa and credits to you too for helping us make Alexa better.
Please be informed that Alexa is in developing stage, and we are improving its performance by receiving the feedback’s from our valuable customer like you.
Your feedback helps us improve your experience with Alexa. For the meantime, please extend your patience and co-operation while we work on this.
If you have additional suggestions for improvement, or you’re having an issue with your device, You can reach us by phone directly using this link:
https://www.amazon.co.uk/clicktocall-alexasupport
Thanks for using Echo.
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Warmest regards,