“Other chargers may not work well with this device”
Blue Light Anker Powerwave 7.5 Pad
Thanks!! I have model A2522
On Amazon (Where I bought it) shows a Model #AK-848061056761
Shenoy: On Amazon, where i Purchased it, it shows a model # as AK-848061056761
wow! Your initial post said as Pad.
So per the model number AK-84806105676, you bought Anker Wireless Charger, PowerWave 7.5 Stand with Internal Cooling Fanand this came with a Anker Quick charge 3.0 adapter.
Since you already have what is needed, can you also make sure your iPhone is updated to latest iOS software.
Send an email to Anker Support support@anker.com
And the mystery is probably solved…with a lemon lol