Anker SoundCore Bluetooth 4.0 not turning on

The sound core speaker is not turning ON.
We tried charging. The charging Light is on But the Speaker is not turning ON at all.

Any help would be grateful

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Try using a different cable and make sure its fully charged with the light changing from red to blue when fully charged

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You could have a faulty unit. If you shoot an email to support@anker.com and explain what is happening they’ll take good care of you :slight_smile:

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@amal271989 Sorry to hear that. Would you mind contacting our customer service via support@anker.com directly with your product model and order number? I’m sure they will help you out on this quickly. :relaxed:

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