Anker slim bluetooh headphones

#1

Hi I bought a headphones anker soundbuds sport , after unboxing i used to it for 4hrs , till the power drained out .

now i am not able to charge neither do it see a red light ,
i though there might be a problem with a charging cable , however i could charge my phone using the charging cable .

Please let me know what can be done , also there is no service center in India , i bought this product from aliexpress that shipped the product to India .

what is the replacement process .
could some one help me out here

thanks in advance

#2

Hopefully, you didn’t get a knockoff product. Contact Anker support https://www.anker.com/contact . I’m sure they can troubleshoot with you. :slight_smile:

2 Likes
#3

@Prasanna_Kulkarni, the earbuds maybe defective, but no worry, we will help you solve this problem, please contact us via support@anker.com, we are more than happy to help you. Thanks

#4

If you have failures with the device you can contact the technical support, they will give you a solution

3 Likes
#5

top customer service there!!!