IS IT NORMAL ? MY ANKER PowerWave 7.5 Pad IS VERY HOT AND MY IPHONE X HOT TOO ?????SOMETHING BROKEN IN MY PRODUCT ?
Stop (using the unit), drop (your phone so you don't get burnt), and roll (to the brilliant Anker support). You can email them at email@example.com.
Be very careful and stop using both items.These need to be checked by an expert.You should contact the Anker support.
Throw both items in ice cold water (<30F) and then that should bring them back to normal operating temperature. Repeat as necessary.
No, no, no... please don't dunk the electronics in water (even though the iPhone X is waterproof, the charging pad is not). It is normal for wireless charging to make the device warmer than standard wired charging. The PowerWave has a built-in fan to help dissipate the heat. The iPhone also has built-in temperature protections that will kick-in if the phone gets too hot.@aic, as @joshuad11 noted, please feel free to reach out to firstname.lastname@example.org and they'll be happy to assist you.
And worse case scenario you could use the “get out, stay out and get fire brigade out”
Yeah, stop use and email support. Hope you get everything squared away!
Or just email email@example.com and report the problem.
Most people do the latter, including me, because it sounds like an Anker product failure and not a national emergency.
I think it's not normal ... in fact it should not work that way. consider to stop using it for the safety of your phone