What alternatives are there to using Amazon in the UK? Are there any shops I can go into and buy from? I love Anker products but I loathe Amazon’s fulfillment service and I don’t wish to use them again.
Why? well here is my Amazon story so far, for once I was organised and order my shopping on line with plenty of time. (or so I thought)
I bought the Anker SoundCore Bluetooth Speaker as a present for my wife for Christmas, it was on offer at the time for £20. Awesome !
First delivery date goes by and there is an “issue” with delivery. Second delivery date goes by and the order gets “lost”, so my wife now has 1 less present for Christmas but hey sometimes things go wrong.
So I contact customer services and get them to deliver again after Christmas but even though the product is in stock, they can only offer me a refund, which means I will have to buy it at £29.
I argue this is not really acceptable. But in the words of Amazon Customer Service. “We couldn’t care less, deal with it sucker”. (I may have paraphrased the wording customer services used very slightly )
Now they have decided to cancel the order (I asked them specifically not to do this). and credited my account in the form of… a lovely Amazon gift card for exactly the amount I have spent…
Answers on a postcode please !