TechnicallyWell, Could you share any info where and how to appeal a sudden removal of not only all my reviews. but the ability to ask questions of previous buyers or the seller when consdering a purchase? I am a disabled senior, a Prime member who shopped Amazon 2 - 3 times weekly, and have spent thousands on thier site. I cannot drive to brick and mortar stores to look at what I might want to buy, so I have to ask questions, in addition to reading reviews, which now I know are not the whole truth.
I left a two-star, balanced, thoughful review, two weeks ago, for two sizes of a pricey device from a well-known manufacturer. I was critical about the fact that the cutting edge was aluminum, not steel and dulled quickly after only ten cuts, when following the exact instructions. Either the manufacturer (who sells a lot of devices on the site) protested to Amazon, or an automated bot decided since I had mentioned the manufacturer, which unfortunately was also the seller (I had forgotten to check when I posted) that all my reviews should be wiped. Now I can't even ask any seller questions when information is missing in a description. I can live without ever posting a review again. I understand that I was wrong, but I've found no avenue to remove or soften the reviews or get reinstated. An email on the matter to Amazon just seems go in their waste bin. I had called and was told to send an email to email@example.com.
Before this, I was sooo gung-ho about Amazon, sang their praises to everyone. Now? I haven't felt like buying anything since my reviews were removed, and feel like I was hit by the truck that ran into me, didn't stop and hit me again then drove off in 2001. What can I do? Nothing?