After the last windows 10 update my Soundcore bluetooth 4.0 speaker stopped working, anyone else?

#1

I don t know what to do, I tried to update drivers but nothing

#2

Hi @antonio.lucicesare , can you provide a bit more information such as;

  • SoundCore variation, mini, XL, SoundCore 2 etc
  • Is speaker no longer detected or detected with just no audio
  • Lights on the SoundCore, flashing / colour etc
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#3

Also, Microsoft has a troubleshooting page for Windows 10 Bluetooth issues (which appear to be somewhat common with Windows). Perhaps one of the suggestions on this page will help?
https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems-faq

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#4

@antonio.lucicesare To better explain and solve your problems, I suggest you send an email to contact us via support@anker.com. My colleague will glad to help you!:hugging: