A7721 Bluetooth Keyboard times-out after a minute or so

Hi – This is incredibly annoying. I got the A7721 keyboard a while ago, but just started using it frequently with my RaspberryPi. The problem is that it times-out after about a minute (seems like even less), so I’m constantly typing-waiting-retyping. I thought the timeout was 30 minutes (to save battery). Is there a way to change or fix this?
Thanks,

  • John

Hi John,
Sorry to hear that you have got this trouble.
Could you please try another working cable/charger to full charge the item for double checking? It is possible that the charging cable is not properly inserted into the item’s charging port. Please try unplugging then re-plugging to make sure it’s connected properly.
If there is still any problem, please contact support@anker.com directly for help.
Sorry for the inconvenience.

That didn’t seem to help. Could there be interference with the keyboard and a Bluetooth mouse? Seems like the problem occurs when using the mouse for a minute, then returning to the keyboard.

Is it just the raspberry pie that you are having this problem with or does this problem occur with all computers?