just installed eufy migrated from ring… I have 3 issues…2 of which are deal breakers.
My doorbell is running on version 2.2.2.6 and homebase on firmware 2.1.5.7h.
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when someone Rings the bell, and the second I press 2-way conversation, the video recording stops (stops meaning i can have the conversation live but have no record of the conversation in my events past that). This is crucial.
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when someone answers the doorbell, another person that has access cannot chime in…in the ring app, two people with apps and access could talk with the person ringing the bell.
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I tried to hard wire the unit to my existing chime (which is what I had before). the unit does seem to take charge, but the existing chime keeps ringing…I have a transformer, but can you guide as to what I need to do or is there something I need to do with the existing mechanical chime?
There are other issues I can live with…but the first 2 are critical. the 3rd I can try to change transformer etc…